Classroom Technology Support
Classroom Technology Support
Media Services is responsible for technological support and maintenance of A/V technology in classrooms, labs, conference rooms, and other spaces. In addition, we provide training for faculty and staff in the use of all in-room technology.
If you experience any issues with A/V equipment during your class or event, there are two ways to contact a Media Services technician:
- Call (972) 883-4900.
- Press the red ‘help’ button on the classroom podium touchpanel, and select the ‘need help in room’ option.
Once the problem has been reported to Media Services, please allow a few minutes for the technician to arrive and assist. Our technicians are stationed throughout campus to minimize help call response times.
Classroom Podium A/V Systems
Over 160 classrooms on campus are equipped with podium A/V systems that include the following features:
- ceiling mounted projector
- podium computer w/ webcam for virtual meetings
- male HDMI cable to connect a personal laptop/tablet (note: Media Services does not provide adapters)
- document camera
- Blu-Ray player
- wireless lapel microphone
As of January 2025, Media Services has updated the equipment in over 60 classrooms to our new Hybrid Learning standard, with more updates coming throughout the Spring 2025 semester. These updated features include:
- podium computer with dual monitors
- controllable ceiling mounted video camera for virtual meetings
- ceiling mounted linear array microphone for virtual meetings
- Solstice pod for wirelessly connecting any device in the room to the projector for collaborate learning
To learn more about the new Hybrid Learning standard podium A/V systems and the wireless Solstice pods, please watch these videos:
Hybrid Learning systems:
Wireless Solstice pod:
Technology Training
Media Services technicians offer training sessions to UTD faculty and staff in the use of classroom podium A/V systems. To schedule a training session, please contact us at media@utdallas.edu. Please include dates and times that you would be available. Note that during the semester, classroom availability may be limited and the training sessions might only be able to take place during passing periods between classes.
