Educational Technology Services

Honorlock FAQs

  • What is Honorlock?
  • Are instructors required to use Honorlock?
  • What should I tell my students in my Syllabus or eLearning about using HonorLock?
  • How do I add Honorlock LTI to a UTD eLearning Course?
  • Once I have enabled Honorlock for my courses in Blackboard for the first time, will I receive any forms of notifications from Honorlock?
  • I enabled Honorlock LTI in eLearning, but once I click on the LTI link I received this error message: “Unable to launch link. The Tool Provider has been disabled by the System Administrator: Honorlock LTI.” What should I do?
  • How is student data secured and privacy protected?
  • Who has access to student data?
  • How long is student data stored?
  • Is there a fee for faculty?
  • Does Honorlock allow masks?
  • Can students complete the test using a cellphone if they don't have a webcam?
  • What is the difference between “Student Instructions” and “Proctor Instructions” when enabling Honorlock?
  • Do I have to enable Honorlock on all of my quizzes/exams?
  • Are whitelisted site URLs provided to students automatically or does the instructor need to provide these beforehand to the students?
  • If I use the Math Editor with Honorlock, is there anything special that I need to do?
  • Can my students still access notes and files (i.e. PPT, WORD) testing if I have Browser Guard enabled?
  • What if I want to allow my students to use an application, such as Microsoft Excel?
  • I whitelisted a PDF but my students weren’t able to access it, how can I prevent this from happening again?
  • When my students finish their exam, I want them to submit their written responses as a pdf, how can they do that?
  • Do I need to set up a password for all my exams (including Third Party exams)?
  • How can I allow my students to use a calculator during the exam?
  • Can I copy a course from previous semester to the current semester? What happens to the Honorlock settings when a course is copied?
  • How far in advance do I need to upload my exam questions to activate the “Search & Destroy” process?
  • How about accessibility and students with special accommodations? Can we extend exam times for students with accommodations (and any accommodation-type questions)?
  • One of my OSA students cannot use the computer independently and will have a reader or a scribe present, will Honorlock AI allow this?
  • Do I still need to enable extra time (i.e 1.5x or double time) on the quiz if a student has accommodations? Or do I just put that in the Proctor Instructions?
  • How do I enable Honorlock if I am using a Third Party publisher site (i.e. MyMathLab, McGraw-Hill etc.)?
  • Should I leave the Lockdown Browser for the Third Party Assessment be on or off if I use Browser Guard?
  • How to create a Practice Test in eLearning/Blackboard?
  • For Third Party Assessments, can I just set the due date in Honorlock?
  • How can I check if my 3rd party exam is set up correctly?
  • How do my students launch their Third Party exam(s)?
  • Do you have a Student Guideline for ALEKS Math Placement test?
  • Where can I get a Sample Student Instructions to include when enabling Honorlock in Blackboard?
  • How can I avoid students calling me endlessly, or emailing me at midnight with software issues or if they’re uncertain how to use Honorlock?
  • How do I view students’ recorded exam sessions?
  • Will suspicious behavior be flagged or do I need to watch all of the videos?
  • What if a student’s home environment makes it extraordinarily difficult to take online-proctored exams?
  • Can my students take the exam in a public area?
  • If a student gets up during the exam to use the restroom, does the timer continue to run? Do they have to re-authenticate into the exam?
  • What if one of my students cannot take an Honorlock exam from home, can they take it on UTD campus?
  • How often will a live proctor jump-in and pause a student’s exam?
  • Do the Student Guidelines change the behavior of the A.I.?
  • If my students have to use the VPN to dial in to get to some remote systems, is the VPN connection going to interfere with how Honorlock tool does the tracking?
  • Where can I find more information?